Scope and Consent

You accept this Privacy Policy when your payment was sent through our platform for payout, access, or technologies or functions offered on our website and all related sites, applications, and services (Nouveau Mobile Ltd”). This Privacy Policy is intended to govern the use of Nouveau Mobile Ltd by our users. We may amend this Privacy Policy at any time by posting a revised version on our website and related sites.

Collection of Personal Information

We collect the following types of personal information in order to provide you with the use of our services and to help us personalize and improve your experience. Information we collect automatically: When you use any of our partner’s platform to send money to your loved ones, we collect information sent to us by our partners. The information sent to us includes, but is not limited to:

• Data about the pages you access.
• Computer IP address
• Device ID or unique identifier.
• Device type, geo-location information
• Computer and connection information.
• Mobile network information.
• Statistics on page views.
• Traffic to and from the sites.
• Ad data
• and standard web log data and other information.

Information you provide to us: We may collect and store any information you provide us when you use our partners , including when you add information on our website, mobile platform, add or update your account information, or dispute resolutions, or when you otherwise correspond with us regarding Nouveau Mobile Ltd. When you use any of our partners, we also collect information about your transactions and your activities. In addition, if you use Nouveau Mobile Ltd services, we may collect the following types of information:

• Contact information, such as your name, address, phone, email and other similar information.
• Financial information, such as the full bank account numbers and beneficiary name/account details.
• Detailed personal information such as your date of birth or national ID number or any other recognized national government ID.

We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, your results when you respond to a survey, your interactions with related Nouveau Mobile Ltd services or other companies (subject to their privacy policies and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole). Additionally, for quality and training purposes or for its own protection, we may monitor or record our telephone conversations with you or anyone acting on your behalf. By communicating with Nouveau Mobile Limited you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.

Correspondence

Should you send us correspondence including emails and letters, we will retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Nouveau Mobile Limited to you. The rationale for this retention is to keep records of our relationship, measure and improve customer service and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.

Nouveau Mobile Limited Employee Obligation

Nouveau Mobile Limited employees who handle personal information are under an obligation to treat it confidentially and may not disclose it to third parties. Nouveau Mobile Limited employees are also responsible for the internal security of the information. Employees who violate Nouveau Mobile Limited privacy policies are subject to a range of disciplinary actions.

Security

Nouveau Mobile Limited is committed to managing customer information with the highest standards of information security. We use computer safeguard such as firewalls and data encryption, enforce physical access to our buildings and files and only authorize access to personal information to only employees who require it to fulfil their job responsibilities.

Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your personal information with information we collect from other companies and use it to improve and personalize Nouveau Mobile Ltd, content, and advertising.

How You Can Contact Us about Privacy Questions

If you have questions or concerns regarding this Privacy Policy, you should contact us by visiting our contact us page.